Return & Refund Policy
Welcome to AVSARAM. We strive to provide high-quality fashion products and a smooth shopping experience for all customers. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.
Returns & Exchanges
AVSARAM accepts:
- Returns for defective products
- Returns for non-defective products
- Product exchanges
Customers may request a return or exchange within 7 days from the date of delivery.
Eligible Product Condition
To qualify for a return or exchange:
- Products must be unused
- Products must be unwashed
- Products must be in new condition only
- Original tags and packaging must be intact
- Products should not show signs of wear, damage, or alteration
Return Method
Returns are accepted by mail/courier return.
Once your return request is approved, return instructions will be shared by our support team.
Free Return Label
Customers can download and print the return shipping label free of cost.
There are no return shipping charges for eligible returns.
Restocking Fees
AVSARAM does not charge any restocking fees for returns or exchanges.
Exchange Policy
We accept exchanges for:
- Wrong size received
- Damaged products
- Incorrect product delivered
- Eligible non-defective products
Exchange requests must be submitted within 7 days of delivery.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product:
- Contact us within 48 hours of delivery
- Share clear photos/videos of the product and package
- Our team will review and resolve the issue promptly
Refund Policy
After the returned item is received and inspected:
- Refunds are processed within 2 business days
- Refunds are credited to the original payment method
- For Cash on Delivery (COD) orders, customers may be asked to provide bank account details
Non-Returnable Items
The following items are not eligible for return or exchange:
- Gift cards
- Customized products
- Clearance or final sale items (if marked non-returnable)
Order Cancellation
Orders may be cancelled before shipment.
Once an order has been shipped, cancellation requests may not be accepted.
Contact Us
Business Name: AVSARAM
Website: https://avsaram.in/
Email: help@avsaram.in
Phone: +91- 63599 65806
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM
